
Frequently asked questions.
General Questions
1. What services does LinearEye Drone Services offer?
• Answer: We provide professional drone photography and videography for real estate, events, and construction in Kansas City. Our packages include the $90 Quick Real Estate Drone Video Session, $250 Basic Site Survey Package, and $750 Premium Construction Documentation Package, among others.
2. Are you FAA-certified to operate drones?
• Answer: Yes, all our pilots are FAA Part 107 certified, ensuring safe and legal drone operations for every project.
3. Where do you serve?
• Answer: We primarily serve the Kansas City metropolitan area, including Kansas City, MO, Kansas City, KS, Olathe, Overland Park, Shawnee, Lees Summit Independence and surrounding regions. Contact us for projects outside this area.
Booking and Process
1. How do I book a drone service?
• Answer: Booking is easy! Click the “Book now” button on our website, select your desired service, and choose a time that fits your schedule. We’ll confirm your appointment via email.
2. How long does a drone session take?
• Answer: Most sessions last 1-2 hours, other 2-5 depending on the package. For example, the Quick Real Estate Drone Video Session takes about 1 hour, while the Premium Construction Documentation Package may take up to 2 hours.
3. What happens after I book?
• Answer: After booking, we’ll coordinate with you to finalize details (e.g., location, specific shots). Once the job is complete, we’ll upload your files to a secure, password-protected page for download.
Pricing and Payments
1. How much do your drone services cost?
• Answer: Pricing varies by package. Our Quick Real Estate Drone Video Session starts at $90, the Basic Site Survey Package is $250. Contact us for custom quotes.
2. What payment methods do you accept?
• Answer: We accept payments through Stripe via our Acuity Scheduling system. You can pay securely online at the time of booking.
Deliverables and Quality
1. What file formats will I receive?
• Answer: We deliver high-resolution photos in JPEG or RAW format and videos in MP4 or MOV, depending on your needs. Files are compressed into ZIP folders for easy download.
2. How long does it take to get my files?
• Answer: Files are typically available within 24-72 hours after the session (depending on selected package), uploaded to a secure link we’ll provide with a unique password.
Legal and Safety
1. Do I need permission to use your drone services on my property?
• Answer: For private property, you as the property owner can grant permission. For public or commercial spaces, we handle necessary permits and comply with FAA regulations.
2. Is drone photography safe?
• Answer: Yes, our FAA-certified pilots follow strict safety protocols, ensuring no risk to people or property during your session.
Miscellaneous
1. Can you edit the drone footage or photos?
• Answer: Yes, we offer basic and advanced editing (e.g., color correction, trimming) depending on the selected package.
2. What should I do if I have issues with my booking or files?
• Answer: Reach out to us at +1 816 522 6140 or lineareyedroneservices@outlook.com. We’re here to assist with any concerns.